Privacy Policy
Last updated: November 2026
1. Who We Are
S.A.W Security Solutions Ltd (company number SC816180, registered office BM17 Mile End Mill, Abbey Mill Business Centre, 12 Seedhill Road, Paisley, PA1 1JS) is a fire and security company based in Paisley. We are the data controller for personal information collected through this website.
Contact: info@sawsecuritysolutions.uk or call 07414 948122.
2. Information We Collect
We collect information you provide when you contact us through our website enquiry form, phone or email. This may include your name, email address, phone number, and details about your property and the work you need doing.
Our website enquiry form is provided by LeadConnector (GoHighLevel), which processes the details you submit on our behalf so we can respond to you. We also collect anonymous usage data through Google Analytics, such as the pages visited, the type of device used and approximate location. LeadConnector and some other providers we use are based outside the UK; where your data is transferred, it is protected by appropriate safeguards such as the UK International Data Transfer Addendum.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Arrange and confirm visits
- Provide after-installation support
We do not use your information for marketing without your explicit consent, and we do not sell or pass your information to third parties for marketing purposes.
4. Legal Basis for Processing
We process your information on the basis of legitimate interest (to respond to your enquiry) and, where you book an appointment, on the basis that processing is needed to fulfil a contract. Where we require your consent for any processing, we will ask for it separately.
5. How Long We Keep Your Data
We keep enquiry records for up to 12 months. If you become a customer, we keep relevant records for 6 years in line with our business obligations. You can ask us to delete your information at any time if there is no ongoing business reason to retain it.
6. Your Rights
Under UK GDPR, you have the right to access, correct or delete the personal information we hold about you. You also have the right to object to processing or request that processing be restricted. To exercise any of these rights, contact us at info@sawsecuritysolutions.uk.
7. Cookies
This website uses cookies needed for the site to work, and Google Analytics cookies (such as _ga) that help us understand how visitors use the site, for example which pages are visited and what type of device is used. Some third-party services we use may set their own cookies. Our enquiry form (provided by LeadConnector) and the Google reCAPTCHA check it uses to block spam only load when you open the form. The embedded Google Map may also set cookies. The enquiry form may also load a Meta (Facebook) pixel. These services set cookies under their own privacy policies.
8. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page. Continued use of the website after a change constitutes acceptance of the updated policy.
9. Complaints
If you have a concern about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.